Support

 

» Support

File Stream Clients

All File Stream Document Management clients with a current maintenance contract enjoy full support from 8:30am to 5:30pm UK time Monday-Friday with a 4 working hour response time.

Please log your support calls via email: support@filestreamsystems.co.uk

Call our Advanced Support Line on: +44 (0)118 989 3771

For FAQs and other support information please click below.

If connection to Team Viewer is required please use link below.

OfficioDM Pro Clients

New OfficioDM Pro clients enjoy one year of support from 8:30am to 5:30pm Monday-Friday UK time. Afterwards support is bought annually.

If you have support as part of your Maintenance Package then please:

Log your support calls via e-mail to – info@officiodm.com

For FAQs and other on-line support information for our Officio products, please click below.

Wish to buy support? Please e-mail info@officiodm.com or call us or call on: +44 (0)118 989 3771 to arrange this.

OfficioDM Clients

For FAQs and other on-line support information for OfficioDM please click below or email: info@officiodm.com with your query.

Email support for OfficioDM clients is £50 per year.

Support calls for OfficioDM are charged at £25 per call.

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