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» Support

File Stream Clients

All File Stream Document Management clients with a current maintenance contract enjoy full support from 8:30am to 5:30pm UK time Monday-Friday with a 4 working hour response time.

Please log your support calls via email:

Call our Advanced Support Line on: +44 (0)118 989 3771

For FAQs and other support information please click below.

If connection to Team Viewer is required please use link below.

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OfficioDM Pro Clients

New OfficioDM Pro clients enjoy one year of support from 8:30am to 5:30pm Monday-Friday UK time. Afterwards support is bought annually.

If you have a support package in place, then please:

Log your support calls via e-mail to –

For FAQs and other on-line support information for our Officio products, please click below.

Wish to buy support? Please e-mail or call us or call on: +44 (0)118 989 3771 to arrange this.

OfficioDM Clients

For FAQs and other on-line support information for OfficioDM please click below or email: with your query.

Email support for OfficioDM clients is £50 per year.

One off support calls for OfficioDM are charged at £25 per call.

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